Privacy Policy

GENERAL

At Bichachi, we understand and respect your privacy concerns.

This General Privacy Policy (hereinafter referred to as the “Policy“) describes the types of personal information we gather from you, our users, how we utilize that information, with whom we share it, and the choices available to you concerning our use of your information. Furthermore, we detail the steps we take to protect the information and how you can contact us to inquire about our privacy practices. Throughout this Policy, the terms “we,” “us,” and “our” refer to Bichachi.

By accessing the Services, using features of the Services, and/or submitting information to Bichachi, you agree to be bound by all terms and conditions outlined in our Terms of Use (the “Terms of Use”) and this Privacy Policy.

INFORMATION WE COLLECT

1. When you create an account, send us a massage through the “contact us” form or make a transaction through our Service, we collect certain “Personal Information”. This may include your name, title, email address, phone number, full address, date of birth and billing information.
2. When you use our Service via a device, we may access, collect, monitor, and/or remotely store one or more “device identifiers,” such as your device ID and type. These identifiers help us uniquely identify your device and improve our Services. Device identifiers may also be used alongside other Personal Information.
3. When you access our Services, we may gather data (either directly or through third-party services) using logging and cookies, which can sometimes be linked with Personal Information. This data helps us monitor and analyze usage and interest in the Services. We may engage third-party companies and individuals to facilitate the Services and provide products and services through our Site. These third parties such as Google Analytics, known as “Service Providers,” assist us in delivering the Services, analyzing usage, and supporting business development and marketing efforts related to the Services. These Service Providers may access your Personal Information solely to perform these tasks on our behalf. Some Service Providers may retain aggregated, anonymized data sets where individuals are no longer identifiable.
4. our servers automatically collect information when you access or use our Services. This may include your device’s IP address, the web page address visited before using the Services, your purchases, viewed products, browser type and settings, the date and time of access, browser configuration and plugin details, language preferences, and cookie data. It may also include your device’s GPS signal or nearby Wi-Fi access points and base stations information if you use certain Services and enable location functionality on your device.
5. We use cookies and similar technologies to collect certain usage data about you, which may become Personal Information due to direct association with you. Our Services may also use cookies and other tracking technologies, including those from third parties, to gather information about you via the Services and across other sites and online services. We generally use these technologies for operational purposes, website performance, enhancing Service functionality, and advertising.

Know that You can easily adjust your tracking preferences on your device. 

For more information see section “COOKIES & ANALYTICAL TOOLS” below.

USE AND RETENTION

We use the personal information we collect to:

Contact you about your account, providing customer service, communicate with you via email, postal mail, phone, and other means in response to your transactions, requests, comments, and questions, provide you with personalized advertising and marketing, enhancing our services, and offering a personalized experience on our sites. Prevent security issues, protecting against, identifying, and preventing fraud and other unlawful activities, and monitoring the Sites for violations of our policies or applicable laws. We also Process personal data for purchases, payments, customer support, and fulfillment to enable us to perform our contract with you.

To the extent permitted by applicable law, we will retain your Personal Information for as long as is reasonable or appropriate for the purposes outlined in this Policy. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

To the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict its processing by contacting us as indicated below.

INFORMATION WE SHARE

We may share your personal information with third parties to provide the services or products you requested.

We share personal information with service providers who perform services on our behalf based on our instructions. These third parties are contractually or legally prohibited from using your personal information for promotional purposes or selling it.

Examples of these service providers include companies that process credit card payments, manage and reduce credit risk, verify information, fulfill orders, handle shipments, provide customer support, and offer web hosting, analytics, and session replay services, to better understand and improve user experience, and support marketing and business development efforts.

We reserve the right to disclose personal information as permitted or required by law, when we believe disclosure is necessary to protect our rights or comply with a legal process (such as a court order, subpoena, or request from a law enforcement or government agency) and/or when necessary to prevent, investigate, or take action regarding unlawful, illegal, or suspicious activities that violate our Terms of Use or this Policy.

We reserve the right to transfer personal information about you in the event of a sale or transfer (or contemplated sale or transfer) of all or a portion of our business or assets, including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation.

All information voluntarily shared by you through forums, comments, or blog posts is publicly available, and your username may be visible to other users. We are not responsible for any information you submit that can be read by other users and used to send you unsolicited information.

Please note that Your information, including personal information, may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your area.

If you are located outside the United States, please be aware that we transfer and process data, including personal information, in the United States.

By using our services, you understand and acknowledge that your personal information will be transferred to and processed in the United States, which may have different data protection rules than your country.

YOUR RIGHTS

We offer you certain choices regarding the personal information we collect about you. To update your preferences, request removal from our mailing lists, exercise your rights, or submit a request, please contact us as described in the “Contact Us” below.

Depending on the law in your jurisdiction, you may request access to the personal information we maintain about you, or request that we correct, update, amend, or delete your information, or restrict the processing of such information by contacting us as indicated below.

Where permitted by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain data protection rights under the GDPR and the UK GDPR, respectively. You have the right to access personal information we hold about you, request that your personal information be corrected, updated, or deleted, and request the transfer of your personal information to you or to a third party. If you would like to exercise these rights, please contact us as indicated below.

CALIFORNIA PRIVACY RIGHTS

This section applies to all residents of California. For the purposes of the California Consumer Privacy Act (CCPA) we collect the following information: Name, Residential address, Browsing history and IP address, Phone number, Email address.

As described in detail above in the “use and retention” Section, we use your personal information for various purposes to operate, assess activity on, and improve the performance of  our Service.

Except as described in detail above, we will not share your information with third parties without your consent.

We collect your data directly from you and never buy or sell data. We only process your data when it is freely given to us.

We will never discriminate against you and provide the same products and pricing structure available to customers worldwide.

You have certain rights regarding our use and disclosure of your personal information, as outlined below:

Access– you have the right to request, twice in a 12-month period, that we disclose to you the categories of personal information we have collected, used, disclosed, sold, or shared about you.

Correction– you have the right to request that we correct any inaccurate personal information we maintain about you.

Deletion– you have the right to request that we delete certain personal information we have collected from you, subject to specific exceptions.

Opt-Out of Sale– you have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes. Please note that we do not sell your personal information. Therefore, we do not provide any mechanism for you to exercise the right to opt out.

Third parties- you may request a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes.

To submit an access, correction, or deletion request, please contact us through the contact information provided below. Note that in order to protect your privacy and maintain security, we will take steps to verify your identity before complying with your access, deletion, or correction request.

CHILDREN’S PRIVACY

The Site is not directed to children under the age of thirteen (13). We do not knowingly collect or solicit personal information from children under such age (or other relevant age as applicable pursuant to relevant law). If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you are a parent or guardian and learn that we have collected or received personal information from a child under 13, please contact us as specified in the “Contact Us” section of this Policy.

SECURITY

We do everything in our power to protect the confidentiality of your personal information, utilizing accepted precautionary measures and advanced security technologies. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, please understand that no security system is perfect, and that transmission via the internet is not completely secure. Therefore, we cannot guarantee the security of your information. If we learn of a security breach, we will either post a notice or attempt to notify you by email and take reasonable steps to remedy the breach.

COOKIES & ANALYTICAL TOOLS

The Site uses Cookies (hereinafter “Cookies”) for its regular and proper operation, including collecting statistical data about website usage, verifying details, adapting the site to the user’s personal preferences, facilitating user navigation, identifying suitable products, providing tailored advertisements (even on other websites), and for statistical, research, and commercial purposes, as well as for information security needs.

A cookie is a text file stored on your device by your web browser, allowing the browser to remember passwords, orders, preferences, and other information when you visit a website. Some cookies expire when you close your browser, while others are stored on your computer’s hard drive. Cookies contain various information, such as pages visited, time spent on the site, the source from which you reached the site, sections and information viewed upon entering the site, and more. Additionally, cookies may store information about your browsing habits on other websites, including the sites visited, pages viewed, and any other actions taken. The information in cookies is encrypted, and the website management takes precautionary steps to ensure that only its computers or authorized parties can read and interpret the stored information.

If you do not wish to receive cookies, you can avoid them by changing your browser settings. However, remember that disabling cookies may prevent you from using some of the services and features on the site.

The Site utilizes Google Analytics, a web analytics service provided by Google Inc. (hereinafter “the Analytics Service” and “Google,” respectively). The Analytics Service uses Cookies. The information collected and stored by the Cookie regarding your use of the website will be transmitted to and held by Google on its servers.

Google will use the collected information for purposes including: evaluating your use of the site, generating reports on website activity, providing various services related to website activity and internet usage, and more. Google may transfer this information to third parties if required by law or for processing the information on Google’s behalf. Please note that Google will not associate your IP address with any other data held by Google. More information about Google’s use of the information can be found at the following link: www.google.com/policies/privacy/partners.

As mentioned, you can prevent the storage of Cookies by changing your browser settings; however, this may result in an inability to fully use the various features offered on the website. Additionally, you can prevent Google from collecting or processing the information (contained in Cookies) about your use of the site by opting out. To do so, download and install the Google Analytics Opt-out Browser Add-on available at the following link: tools.google.com/dlpage/gaoptout. You can also disable and/or manage the ads displayed to you by setting your ad preferences at the following link: www.google.com/settings/ads.

By using the website, you consent to the implementation of the Analytics Service as described above, through Google.

THIRD PARTY LINKS

Although the Site may contain links to third-party websites, we are not responsible for the privacy policies and practices of those third-party websites. When you follow a link to a third-party website, you should read the privacy policy provided on that website.

MARKETING & COMMUNICATIONS

We may offer resources for registering or subscribing to our news or commercial notifications. These resources will require your prior and express consent to receive them. You can revoke your consent to receive commercial notifications at any time through following the opt-out link or other unsubscribe instructions provided in any email message received, or by submitting your request through one of the communication channels mentioned under the “CONTACT US” section below.  

CHANGES TO PRIVACY POLICY

We may amend or update this Policy at any time at our sole discretion and without prior notice. Any changes will take effect when we post the revised Policy. Your continued use of the Services after we post any revised Policy constitutes your acknowledgment and acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions or comments If you have any questions regarding this Privacy Policy, you can contact us at:

Call us at: +1 (213) 268-9772 

Email us at: customercare@bichachijewelry.com